Frequently Asked Questions
Expert help for all your lamp restoration and lighting supply needs.
How do I know which lamp part size I need for my antique fixture?
Most antique lamps use standard threading sizes like 1/8 IP or 1/4 IP. We recommend measuring the diameter of your current hardware or checking our online 'Sizing Guide' to ensure a perfect fit for your vintage restoration project.
What is your return policy on electrical components?
We accept returns on most items within 30 days of purchase, provided they have not been installed or wired. For safety reasons, electrical components must be in their original, unused condition to qualify for a refund.
Do you offer international shipping for fragile glass shades?
Yes, we ship worldwide. All fragile items, including glass chimneys and shades, are double-boxed and insured to ensure they arrive at your doorstep in perfect condition, regardless of the distance.
Are your replacement parts UL listed?
Safety is our priority. The majority of our electrical sockets, cords, and internal components are UL listed or recognized, meeting modern safety standards while maintaining an authentic vintage aesthetic.
Can I get a bulk discount for a large restoration project?
We offer tiered pricing for professional restorers and large-scale projects. If you are ordering in high volumes, please contact our support team for a custom quote or wholesale account information.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while expedited options are available at checkout if you are on a tight deadline.